Shipping & Return
- Australia Standard Delivery is $8.95, or free on orders over $39.
- Australia Express Delivery is $14.95.
- We aimed to ship all orders within 1 business days from when the orders are received. Orders placed before 10am (AEST) will be shipped that same day. All orders placed after 10am (AEST) Friday will be dispatched on Monday.
- 2-7 business days, depending on your location and delivery method.
- Once your item has been shipped you will receive an email from us with your tracking details. Alternatively, please email email@example.com with your order number.
- We will ship our items overseas. Every country has its own laws and regulations. Import duties, taxes, and charges are not included in the item price or shipping cost. Please contact us at firstname.lastname@example.org for a detailed quote before placing order.
- We will arrange a replacement item for all damaged item. Please email email@example.com with your order number and photos of the damaged items.
- We will exchange any unused product due to change of mind within 30 days from when the orders are shipped. Please note shipping costs for the return and resend are at your expense. If you would like to return an item, please email firstname.lastname@example.org with your order number and details of the return or exchange.